ftrlondon.co.uk is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information collected, how it is used, and the measures taken to safeguard that information.
Information We Collect
- Personal Information: When users register on our platform or list their properties, we may collect personal information such as name, email address, phone number, and property details.
- Usage Information: We may collect non-personal information about how users interact with our platform, including but not limited to browser type, IP address, and pages visited.
How We Use Your Information
- To Provide Services: We use the information collected to facilitate the listing and rental process, including communication between users and processing transactions.
- To Improve Our Services: We may use aggregated data to analyze trends, improve our platform, and develop new features.
- To Communicate: We may use your contact information to send important updates, newsletters, or promotional offers. You can opt-out of these communications at any time.
Information Sharing
- Third Parties: We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you. These parties are required to maintain the confidentiality of your information.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the right to review, update, or delete your personal information at any time. You can also choose to disable cookies through your browser settings, although this may affect your ability to access certain features of our platform.
Children's Privacy
Our platform is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
Disclaimer Regarding Scam Listings
While we strive to maintain the integrity of our platform and diligently address fraudulent activity, we cannot guarantee the complete elimination of scam listings. Users are advised to exercise caution and conduct due diligence when interacting with listings and other users on ftrlondon.co.uk.
Our platform provides a "report" button on each listing to enable users to flag suspicious activity. However, please note that while we investigate reported listings and take appropriate action, this feature does not ensure 100% safety from fraudulent listings.
Limitation of Liability
ftrlondon.co.uk and its operators shall not be held liable for any damages, losses, or harm resulting from interactions with fraudulent listings or other users on the platform. Users acknowledge that they use our services at their own risk and agree that we shall not be responsible for any fraudulent activities perpetrated by third parties.
User Responsibility
Users are encouraged to verify the legitimacy of listings and exercise caution when sharing personal information or entering into transactions. If you encounter a suspicious listing or believe you have been a victim of fraud, please report it to us immediately for investigation.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage users to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@ftrlondon.co.uk
This Privacy Policy was last updated on 2024-02-19.